.Five9 (FIVN) has actually been actually granted the 2024 Aragon Investigation Technology Award for AI Get in touch with Centers and named a Leader in two Aragon Study World reports: artificial intelligence Representative Platforms in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025. The company was identified as one of the most calculated vendor in the artificial intelligence Representative Platforms report.At the core of Five9’s innovation is their eyesight for The NEW CX, where AI Brokers as well as AI-empowered Person Agents work together to provide hyper-personalized consumer experiences. The provider recently presented brand new developments featuring Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, realizing Five9’s visionary use of modern technology in market development and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research Development Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Research study Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research study Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Analysis Planet: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand new CX, ou00f9 Agents AI et Brokers Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research study Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was also called a Forerunner in The Aragon Research Study Globe for AI Broker Platforms in the ICC, 2025 as well as Aragon Analysis Globe for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX Platform, has been named a victor of the 2024 Aragon Research Development Award for Artificial Intelligence Connect With Centers. In addition, Five9 has been actually named a Forerunner in pair of Aragon Investigation Globe files: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Call Center, 2025. This recognition coming from Aragon Study emphasizes Five9’s placement as a forerunner in AI-elevated CX.
The AI Agent Operating Systems in the ICC, 2025 record roles Five9 as the most
key vendor ranked in
the report, identifying Five9 s tactical vision for AI-driven innovation in CX. At the primary of the development is actually Five9’s vision for The NEW CX where Artificial Intelligence Agents as well as AI-empowered Human being Brokers team up to provide hyper-personalized, straightforward client experiences. Through equipping services to supply transformative customer communications while lowering expenses and enhancing productivity, Five9 is actually setting brand-new standards for AI-powered remedies in the call center field.
AI is foundational for developing outstanding customer knowledge, and also our experts are honored to be determined through AragonStudy as impressive for our efforts to propel the intelligent contact facility forward, mentioned Jonathan Rosenberg, Principal Innovation Policeman and also Director of Artificial Intelligence, Five9. Our concentration has actually been actually, and also will definitely remain to be actually, aiding organizations provide those experiences along with easy-to-use resources and functionalities. With each brand new innovation, our company take a breakthrough for each Five9 and also for the industry as a whole.
The Aragon Study Advancement award determines companies leveraging ideal use of innovation to certainly not just adjust as markets alter, but to proactively interrupt and educate just how their markets will certainly advance. Five9 was actually formally shown with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Study honors service.Five9’s devotion to technology, especially its eyesight for combinationing artificial intelligence Brokers as well as AI-empowered Human Representatives, is actually establishing a new standard for how companies may deliver hyper-personalized and seamless consumer knowledge, said Jim Lundy, Founder, Chief Executive Officer and Lead Expert, Aragon Study. This honor as well as report identification builds on Five9’s devotion to delivering artificial intelligence advancements for CX.
Earlier this year, the company introduced brand-new advancements, consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Brokers, that improve the technique firms move toward CX, driving better results for both consumers and brokers. About Five9. The Five9 Intelligent CX Platform, powered through Five9 Genius AI, supplies a complete room of answers to energy AI-elevated consumer expertises that provide better service end results as well as Deliver Happiness to CX.
Our unified cloud-native offering allows hyper-personalized client expertises and also even more empowered workers, bring in every consumer communication even more connected, uncomplicated, as well as private. Relied on through 2,500 +customers as well as 1,400+ companions internationally, Five9 unites the power of artificial intelligence, our platform, and our folks to drive AI-elevated CX.For more information, visit www.five9.com. Involve along with our company @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Liberties Scheduled.
The recognition of an Aragon Investigation honor victor is certainly not an endorsement by Aragon Study of any type of vendor, item, or even company. Viewpoint resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What primary honors did Five9( FIVN) gain in 2024 from Aragon Analysis? Five9 won the 2024 Aragon Investigation Advancement Award for AI Get In Touch With Centers and also was actually named a Forerunner in 2 Aragon Research study Globe records: artificial intelligence Representative Platforms in the ICC, 2025, and also Intelligent Connect With Facility, 2025.
What brand-new AI products did Five9( FIVN) introduce in 2024? Five9 offered Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents to change consumer knowledge management.Just how carries out Five9’s( FIVN )BRAND NEW CX vision effect customer service? Five9’s brand new CX eyesight blends artificial intelligence Representatives along with AI-empowered Individual Representatives to provide hyper-personalized, easy consumerexperiences while minimizing costs and enhancing efficiency.
What was Five9’s( FIVN) critical job in the Aragon Investigation World 2025 document? Five9was actually positioned as the most important seller in the AI Broker Platforms in the ICC, 2025 record, identifying their key eyesight for AI-driven development in CX. When carried out Five9( FIVN) receive the AragonAnalysis Innovation
Award
?
Five9 was actually officially introduced with the honor on December 10, 2024, at the Aragon Transform 2024 awards ceremony.